1. Deposits

• A $120 deposit is required for each item at drop-off and covers the first 30 minutes of service.

• Keyboards and synths with more than 36 keys require a $180 deposit and covers the first hour of service.

• Studio monitors and passive speakers are treated as a pair and require the standard $120 deposit.
   

2. Simple Repairs

• If the issue can be repaired within the initial service time without additional parts, that’s all you’ll pay.

• For simple repairs requiring parts with a total cost under $25, we assume pre-approval to proceed without delay.
   

3. Additional Work or Parts

• If the repair requires parts costing more than $25 and/or additional labor time, we’ll prepare a detailed estimate before continuing.

• You’ll have the option to approve or decline any additional work.

• Additional labor is charged at a rate of $120/hr in 15 minute increments
   

4. Rush Service

• Need it fast? Add Rush Service for $100 (due at drop-off).

• This guarantees a technician will evaluate your equipment within 24 hours of drop-off.

• Please note that external factors — such as procurement, shipping times, and part availability — may affect the total repair time.
   

5. Notes

• Deposits are applied toward the total repair cost.

• If you decline further work after an estimate, the deposit covers the service time already performed.